privacy policy

1. Information We Collect

1.1 Account Information

• Email address (for account creation and verification)
• Password (encrypted and securely stored)
• Account preferences and settings

1.2 Chat Data

• Messages you send to our AI assistant
• AI responses and conversation history
• Chat metadata (timestamps, conversation titles)
• User-generated chat titles and organization preferences

1.3 Technical Information

• Device information (mobile device type, operating system)
• Firebase Cloud Messaging (FCM) tokens for push notifications
• App usage analytics and performance data
• IP addresses and connection logs

2. How We Use Your Information

2.1 Service Provision

• Provide AI chat functionality and responses
• Maintain your conversation history and preferences
• Authenticate your account and ensure security
• Send important service notifications

2.2 Service Improvement

• Analyze usage patterns to improve our AI responses
• Enhance user experience and app performance
• Develop new features and capabilities
• Troubleshoot technical issues

3. Data Storage and Security

3.1 Data Storage

• Your data is stored securely in MongoDB databases
• All data transmission is encrypted using industry-standard protocols
• Passwords are hashed using bcrypt encryption
• We use Firebase services for authentication and messaging

3.2 Security Measures

• JWT (JSON Web Token) authentication for secure API access
• Regular security audits and updates
• Access controls and monitoring systems
• Secure server infrastructure with encryption at rest

4. Data Sharing and Third Parties

4.1 We Do Not Sell Your Data

CozyGPT does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.

4.2 Third-Party Services

We use the following trusted third-party services:

• Firebase (Google): For authentication, push notifications, and app analytics
• MongoDB Atlas: For secure database hosting
• AI Service Providers: For generating AI responses (conversations may be processed by our AI partners)
• Email Services: For sending verification and notification emails

4.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety.

5. Your Rights and Choices

5.1 Account Control

• Access and review your account information
• Update your email address and preferences
• Delete individual conversations or your entire chat history
• Request account deactivation or deletion

5.2 Communication Preferences

• Opt-out of non-essential notifications
• Manage push notification settings in the app
• Unsubscribe from marketing emails (if any)

6. Data Retention

• Chat conversations are retained until you delete them or close your account
• Account information is kept for as long as your account is active
• Technical logs and analytics data are retained for up to 12 months
• Deleted data is permanently removed from our systems within 30 days

7. Children's Privacy

cozygpt is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in the app

10. Contact Us